Online purchases can be returned to any Ricki’s, Cleo, or Bootlegger store or by shipping the unworn item(s) with the tags attached and the original online receipt to our distribution centre address below.

1530 Gamble Place

Winnipeg, Manitoba R3T 1N6

800-665-7480

Unfortunately, at this time, we only ship within Canada.

The minimum total amount to received free shipping is $75 before taxes and before redeeming any loyalty points. Unless a limited time promotional shipping offer is advertised.

Cleo.ca accepts the following payment options:

-Visa

-Visa Debit

-MasterCard

-American Express

-PayPal

-Cleo gift cards

We currently do not accept pre-paid credit or debit cards.

You can review the current ongoing online promotions on the Cleo website, under the “Today's Deals” tab.

For Cleo purchases with the receipts and tags attached, you will be refunded onto your original method of payment within 45 days of purchase.

For unworn returns accompanied by the original receipt received more than 45 days after the original order ship date, a gift card will be issued for the full amount of the returned item(s). The gift card will be mailed to you at your billing address. The gift card may be used instore or online toward a subsequent purchase.

For the security of your purchase, a government-issued photo ID must be presented at the store before your package can be handed over.