COVID-19

To learn more about the specifics in your province:


SUSPENDED SHIP TO STORE

All Comark brands have temporarily suspended the option of Ship to Store. Delivery to home is still available. We are monitoring current Ship to Store orders and will advise customers on a case by case basis.

SUSPENDED EXPRESS SHIPPING

Due to COVID-19, Canada Post is experiencing a significant increase in parcel volumes – resulting in delivery delays. Because of this, we have temporarily removed our Express Post option. Anticipate delays beyond expected delivery dates provided by Canada Post. We thank you for your understanding

FREE SHIPPING TO YOUR HOME

Until further notice, we will be offering free ground shipping to home on orders over $50 pre tax, excluding the purchase of Spanx, no code required at checkout. Anticipate delays beyond the delivery dates provided by Canada Post. We thank you for your understanding.

Customer Service is currently experiencing a higher than normal volume of inquiries. Our service agents are working from home as a result of COVID-19 precautionary social distancing and safety measures. As such, email is a preferred method of contact. If you prefer to call and are directed to voicemail, please leave a voicemail. Voicemails are returned in the order that they are received, once again, with high volumes the return messaging may be delayed. We are working to return your call or email as quickly as possible, and we thank you for your understanding.

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Shipping

The estimated arrival time of your order is based on the first business day after your shipping confirmation has been emailed and does not include processing times. Our normal processing time is 1-2 days. Anticipate delays beyond expected delivery dates provided by Canada Post. We thank you for your understanding.


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$2 Ship to Store | Temporarily Suspended

Orders will be shipped for $2 to any of our store locations for your convenient pick up.

SHIP TO STORE

PROVINCE # OF
BUSINESS DAYS
ON, QC 4-6
MB, SK, AB 6-8
ATLANTIC 6-8
BC 8-10

 

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Ground Shipping - free on orders over $50

Estimated Shipping Time

GROUND

PROVINCE # OF
BUSINESS DAYS
ON, QC 5-7
MB, SK, AB 7-9
ATLANTIC 7-9
BC, YT, NU 9-11
YT, NU, NWT 9-11

 

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Express Shipping | Temporarily Suspended

Estimated Shipping Time

EXPRESS

PROVINCE # OF
BUSINESS DAYS
ON, QC 2-4
MB, SK, AB 3-5
ATLANTIC 3-6
BC 4-6
YT, NU, NWT 6-8

Please note, express shipping charges are based on the total weight of your order and start at $16.95.

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Shipments to International Addresses

At this time we are unable to accept or ship international orders.