Shipping
We’re all family here.
NEW! EXPANDED SHIP TO STORE LOCATIONS
If your area does not have a convenient Cleo location, you can now pick up your ship to store order from one of our sister brands – Ricki's and Bootlegger!
It’s so easy.
1) When shopping our sites, choose Ship to Store for your shipping option
2) Select your province and city - click SEARCH
3) Ricki's and Bootlegger pickup locations are indicated to the right of the store location
4) Choose the store location that best suits you!
It gets better!
If your online order didn’t work out, we’re happy to be able to return or exchange it at any Ricki’s, Cleo, or Bootlegger location as well.
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Curbside Pickup
Available at select locations.
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$2 Ship to Store
Orders will be shipped for $2 to any of our store locations for your convenient pick up. FREE for MyConnection loyalty members when the order contains one or more non sale or clearance items. Not a member? No problem! We'll ship your order to any Cleo store for $2.
SHIP TO STORE
| PROVINCE | # OF BUSINESS DAYS |
|---|---|
| BC, ON | 2-4 Days |
| MB, SK, AB | 1-2 Days |
| NS | 3-4 Days |
| NL | 4-6 Days |
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Ground Shipping
Estimated Shipping Time
GROUND
| PROVINCE | # OF BUSINESS DAYS |
|---|---|
| MB, SK, AB | 3-4 Days (7 Days for remote areas) |
| BC | 4-7 Days |
| ON, QC | 4-5 Days (14 Days for remote areas) |
| NS, NB, PE | 6-7 Days (14 Days for remote areas) |
| NL | 8-11 Days (14 Days for remote areas) |
| YT, NT, NU | 14 Days |
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Express Shipping | Temporarily Suspended
Due to COVID-19, Canada Post is experiencing a significant increase in parcel volumes – resulting in delivery delays. Because of this, we have temporarily removed our Express Post option. Anticipate delays beyond expected delivery dates provided by Canada Post. We thank you for your understanding
Estimated Shipping Time
EXPRESS
| PROVINCE | # OF BUSINESS DAYS |
|---|---|
| ON, QC | 2-4 |
| MB, SK, AB | 3-5 |
| ATLANTIC | 3-6 |
| BC | 4-6 |
| YT, NU, NWT | 6-8 |
Please note, express shipping charges are based on the total weight of your order and start at $16.95.
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Shipments to International Addresses
At this time we are unable to accept or ship international orders.
