Shipping

We’re all family here.

NEW! EXPANDED SHIP TO STORE LOCATIONS

If your area does not have a convenient Cleo location, you can now pick up your ship to store order from one of our sister brands – Ricki's and Bootlegger!

It’s so easy.
1) When shopping our sites, choose Ship to Store for your shipping option
2) Select your province and city - click SEARCH
3) Ricki's and Bootlegger pickup locations are indicated to the right of the store location
4) Choose the store location that best suits you!




It gets better!
If your online order didn’t work out, we’re happy to be able to return or exchange it at any Ricki’s, Cleo, or Bootlegger location as well.



 

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Curbside Pickup

Available at select locations.

 

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$2 Ship to Store

Orders will be shipped for $2 to any of our store locations for your convenient pick up. FREE for MyConnection loyalty members! Not a member? No problem! We'll ship your order to any Cleo store for $2.

SHIP TO STORE

PROVINCE # OF BUSINESS DAYS
BC, ON 2-4 Days
MB, SK, AB 1-2 Days
NS 3-4 Days
NL 4-6 Days

 

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Ground Shipping

Estimated Shipping Time

GROUND

PROVINCE # OF BUSINESS DAYS
MB, SK, AB 3-4 Days (7 Days for remote areas)
BC 4-7 Days
ON, QC 4-5 Days (14 Days for remote areas)
NS, NB, PE 6-7 Days (14 Days for remote areas)
NL 8-11 Days (14 Days for remote areas)
YT, NT, NU 14 Days

 

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Express Shipping | Temporarily Suspended

Due to COVID-19, Canada Post is experiencing a significant increase in parcel volumes – resulting in delivery delays. Because of this, we have temporarily removed our Express Post option. Anticipate delays beyond expected delivery dates provided by Canada Post. We thank you for your understanding

 

Estimated Shipping Time

EXPRESS

PROVINCE # OF
BUSINESS DAYS
ON, QC 2-4
MB, SK, AB 3-5
ATLANTIC 3-6
BC 4-6
YT, NU, NWT 6-8

Please note, express shipping charges are based on the total weight of your order and start at $16.95.

 

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Shipments to International Addresses

At this time we are unable to accept or ship international orders.