Contact Us

If you have questions or comments about online or instore shopping, we are here to help. Please fill out the form below.

Customer Service is currently experiencing a higher than normal volume of inquiries. Our service agents are working from home as a result of COVID-19 precautionary social distancing and safety measures. As such, email is a preferred method of contact. If you prefer to call and are directed to voicemail, please leave a voicemail. Voicemails are returned in the order that they are received, once again, with high volumes the return messaging may be delayed. We are working to return your call or email as quickly as possible, and we thank you for your understanding.

If you do not receive an automated response with case number within 48 hours, your email has not reached us.  Please email us directly at

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You May Also Reach Us At:

Customer Service
Phone: 1-888-590-2536 (cleo)

Please note that we will make every effort to respond to your call within two business days. Our operating hours are Monday to Saturday, 9am – 5pm CST

Home Office
6789 Millcreek Drive
Mississauga, ON L5N 5M4
Phone: 1-888-590-2536 (cleo)