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COVID-19 INFORMATION & UPDATES
Our stores are operating safely and differently in our new reality. Many things have changed. What has not changed is our desire to serve our customers to the best of our ability, while keeping health & safety our # 1 priority. We thank you for both your support & for your patience as we navigate this new normal, together. We hope to see you soon, please stay safe and healthy!
Thank you
Lisa
President, cleo
All our stores are now open, welcome back. Stores in each province will be following the guidelines as instructed by the municipal and provincial governments. We ask for your continued support in keeping each other safe as we may opt to continue some protocols above the government guidelines in some locations.
PLEASE NOTE
Our current operating hours may vary. Please check the cleo store locator on our website for the most current store hours. We encourage our associates to continue to wear masks and ask that customer were required by government regulations support us by wearing a mask or face covering.
NEED HELP?
Cleo Customer Service is available Monday to Sunday, 9am – 9pm CST. Statutory Holidays, 9am – 6pm CST. Email customer service at customerservice@cleo.ca or call 1-888-590-2536.
CURBSIDE PICKUP
- Available at select locations. CLICK HERE to learn more.
EXPRESS INSTORE SHOPPING
- Choose the items that you love on cleo.ca
- Note the style #, product name and size
- Call your nearest Cleo to see if they have your items. CLICK HERE to find a store
- If the store has the items they will set them aside for up to 48 hours
- Arrange a time to visit the store to try on or pay
- Note: This is not a curb side service. Stores and customer service cannot process payments over the phone
- Note: Not all items on cleo.ca are currently available in stores
To view our Covid Safety Plan:
